Contact

We'd love to
hear from you

Questions, feedback, or spotted an error? Drop us a line — we read every message and aim to respond within 1–2 business days.

Email us

Get in touch directly

The best way to reach us is by email. Whether you've found a bug, have a suggestion, or just want to say hello — we genuinely read everything.

Typical response time: 1–2 business days
What to include

Common reasons to contact us

🐛
Report a calculation error
Tell us which calculator, what inputs you used, and what result you expected. We'll check and fix it promptly.
💡
Suggest a new tool
Is there a calculation you wish AussieCalc covered? We prioritise new tools based on user demand.
📋
Rate update or outdated info
Spotted an outdated rate or an ATO change we haven't reflected yet? Let us know and we'll update it.
🤝
Partnership or media enquiry
For editorial, licensing, or partnership discussions, please include details in your email.
How to report a bug

Found a calculation error?

If a calculator's output doesn't look right, please send us a short email with three things and we'll fix it fast:

1. Which calculator. Include the full URL (e.g. aussiecalc.com/income-tax-calc) so we go straight to the right page.

2. The exact inputs you used. Annual income, property value, deposit, state, buyer type — whatever the page asked for. The more specific you are, the faster we can reproduce.

3. What you expected versus what you got. If you have a source — an ATO ruling, a State Revenue Office calculator screenshot, a registered tax agent's working — include it. We cross-check against the same primary sources before pushing a fix.

We aim to acknowledge bug reports within one business day and to ship a fix (or explain the discrepancy) within five.

How to submit a rate update

Spotted a rate or threshold change before we did?

Tax brackets, super contribution caps, stamp duty schedules, LMI premium tables, FHB price caps — these change with budgets, mid-year announcements, and quiet ATO updates. If you're a finance professional, mortgage broker, conveyancer, accountant or just an attentive reader who's spotted a change before we have, please send us:

(a) the new rate / threshold / cap, (b) the effective date, and (c) the source — a link to the relevant ATO, APRA, Helia, QBE, or state revenue office page, or to the legislation amendment. We update rates centrally so a single accurate notice flows through to every affected calculator and worked example.

Please note

We're not financial advisers

AussieCalc is an independent information site. We can help with questions about how our calculators work, but we're not licensed to give personal financial, tax, credit or legal advice. We won't tell you whether to buy a particular property, take a particular loan, salary-sacrifice a particular amount, or lodge a particular tax return — those decisions belong with you and a qualified professional.

For specific financial guidance, please consult a registered financial adviser or a registered tax agent. For tax-specific questions, the ATO website is the definitive reference; for state stamp duty, your state revenue office; for mortgages and credit, your mortgage broker or lender.

If you're in financial difficulty and looking for free, independent help, the National Debt Helpline (1800 007 007) operates Monday to Friday, 9.30am – 4.30pm.

Where we operate

About us

AussieCalc is an independently operated information site published from Australia. We don't have an office you can drop into — the site is a small editorial and engineering team that ships calculator updates remotely. If you need a physical address for legal correspondence, please request it in your email and we'll respond directly.

The site is hosted on Cloudflare Pages with content delivery through Cloudflare's global CDN. We use Google Analytics (anonymised, GA4) and Google AdSense — disclosed in our Privacy Policy. Our Terms of Service sets out the rules of the road; the Disclaimer covers what our outputs are (estimates) and are not (advice).